MEAMA

Warranty Terms

I have received the device in perfect condition. I have read and agree to the warranty terms. I undertake to follow the requirements set out in the operating instructions and the warranty terms.

Information service: 032 2800808;

3-year warranty

Please open the device in the presence of a Meama representative, so that we can rule out defects discovered as soon as it is opened.

 

Warranty service is not provided in the following cases:

  • if the warranty period has expired
  • if the machine's serial number is not registered electronically
  • if the serial number in the customer's warranty field or on the device is illegible or has been removed
  • if the device has visible or mechanical damage/defects
  • if the manufacturer's operating and usage rules have been broken
  • damage caused by a faulty electrical network, or by corrosion or moisture in the device's components
  • damage to the device caused by unqualified repair work
  • the warranty does not cover cables and accessories

 

Conditions for returning or exchanging the device:

  • If you discover a manufacturing defect within 14 calendar days of purchase, please call the information center on 0322800808 and the machine will be replaced under the applicable terms.
  • An item bought at a Meama space can be returned within 2 calendar days of purchase, provided it is presented in unused condition.
  • An item bought remotely can be returned by prior arrangement with the information center on 0322800808.
  • The repair period is set at 21 calendar days. If the device cannot be repaired within this period, the company will provide a replacement under the applicable terms.
  • For an exchange and/or return you must present the complete, undamaged set of the purchased item — the packaging box, accessories and instructions.